1. Introduction & Definitions
Welcome to 9iceMoney, operated by 9ice Financial Technologies Limited ("9iceMoney", "we", "us", or "our"). By registering for an account, deploying a POS terminal, or completing transfers, you agree to enter into an irrevocable, legally binding contract under the laws of the Federal Republic of Nigeria.
"Wallet" refers to the digital store of monetary value held under your verified user ID. "Merchant Agent" refers to accredited businesses utilizing 9iceMoney hardware or software terminals.
2. Account Onboarding & Regulatory Verification
Under Central Bank of Nigeria (CBN) Anti-Money Laundering regulations, 9iceMoney is legally required to authenticate every transacting party prior to enabling transaction capabilities.
Verification includes BVN and NIN automated matching against NIBSS databases. Daily inflow and maximum balance limits apply depending on whether your account is Tier 1 (₦50k/day), Tier 2 (₦200k/day), or Tier 3 (₦5M+/day).
3. Digital Wallet, Transfers & Virtual Cards
Funds inside your 9iceMoney wallet represent digital settlement claims backed 1:1 by liquid cash reserves pooled across licensed deposit-money bank partners, insured by the Nigeria Deposit Insurance Corporation (NDIC).
Inter-bank outflows utilize the NIBSS Instant Payments (NIP) switch. Completed transfers are non-recallable by the sender once a Successful Session ID is emitted.
4. Smart POS Agency Banking Terms
Terminals remain the physical property or leased asset of 9iceMoney. Merchant Agents must maintain equipment care and prevent unauthorized physical or software alterations.
Daily commissions generated during trade operations are aggregated and swept automatically at 8:00 PM WAT daily into the merchant's primary float wallet without deductions.
5. Tariff Schedule & Charges
9iceMoney guarantees radical pricing transparency: ₦0 monthly wallet maintenance fees, ₦0 in-app transfer charges, and low statutory inter-bank transfer micro-tariffs (₦10 to ₦50 max).
6. Prohibited Use & AML Compliance
Wallets and terminals may not be deployed for illicit gambling, advance fee schemes, or structuring operations. Accounts triggering algorithmic risk flags will face immediate Post-No-Debit (PND) containment and report filing with the NFIU.
7. Security & Device Safeguards
Your 4-digit PIN and OTP passcodes are strictly private. 9iceMoney staff will NEVER ask for your PIN. If your device is compromised, dial *999*0# immediately to freeze all active terminals and wallets.
8. Chargebacks & Dispute SLA
Failed transfers with bank debits undergo automated 24-hour reversal cycles under CBN Consumer Protection guidelines. POS chargeback claims are processed on the NIBSS dispute portal with 72-hour arbitration resolution windows.